Contact Us

We are working hard to answer our customers’ calls, but you may experience a longer wait than usual as we take precautions to keep our staff safe during the UK Coronavirus outbreak. Rather than calling us and waiting, why not find the answer you’re looking for in one of the following places:

If you’re already an IGO4 customer, you can use ‘My Policy’ to manage your policy. Here, you can view your policy documents as well as make changes to your policy with no admin fees.

Or, if you have any queries, you can find the answers you’re looking for in our online help centre.

You can message us through Facebook Messenger or send us an email with any queries you may have. We have a dedicated team on hand to help and will answer your questions as soon as we can:

If you need to get in touch with us over the phone, it’ll be much quicker if you find the right number to call. Please see below for a list of numbers – based on your query:

For queries about your instalments, please call your finance provider.
If your finance provider is Close Brothers Premium Finance, you can contact them on 0333 3218566.
If your finance provider is PremFina, you can contact them on 0330 1659367.
Had an accident? Please call our Claims helpline (open 24 hours a day) on 0333 2419566
For all other queries, please contact us on 01733308321