Contact

Call for a quote

Get a New car, Van or Home insurance quote

Call 01733 308321

Existing customers

Need help as an existing new car, van or home insurance customer?

Call 01733 308235

Renewals

Call our renewals helpline if you require help renewing your policy

Call 01733 308320

Making a claim

Need help with an incident or a claim? No problem – contact our team immediately for help and guidance.

Call 0333 241 9566

Visit our Help Centre section

Click here to visit our help centre for answers to common questions

Opening Hours

Monday - Friday 8am - 8pm
Saturday 9am - 5pm
Sunday and Bank Holidays 10am - 4pm

Email

If you have a query about your policy or would like to contact us regarding your policy please feel free to email us at:

customerservice@igo4.com


If you have a general query please contact us on

info@igo4.com


Payment Queries

Close Brothers Premium Finance – 24/7

Telephone Service: 0333 321 8566

Click here to log on or register to use the Close Brothers Premium Finance Online Portal.


Postal Enquiries

You can write to us directing all postal enquiries to:

Customer Services Manager

iGO4 Limited
iGO4 House

Staniland Way

Peterborough

PE4 6JT


Complaints

If you have a complaint about our service or the administration of your policy, please contact us in the first instance by phoning Customer Services on 01733 308235. We will aim to resolve your complaint over the phone within 24 hours.

If your complaint is not resolved to your satisfaction within 24 hours we will send you a written acknowledgement of your complaint together with the next steps we will be taking to resolve it. If you prefer to put your complaint in writing please send it to:

The Customer Experience Manager
iGO4 Limited
iGO4 House
Staniland Way
Peterborough
PE4 6JT