Call for a quote
Get a New car, Van or Home insurance quote
Call 01733 308321
Need help as an existing new car, van or home insurance customer?
Call 01733 308235
Call our renewals helpline if you require help renewing your policy
Call 01733 308320
Making a claim
Need help with an incident or a claim? No problem – contact our team immediately for help and guidance.
Call 0333 241 9566
Monday - Friday 8am - 8pm
Saturday 9am - 5pm
Sunday and Bank Holidays 10am - 4pm
If you have a query about your policy or would like to contact us regarding your policy please feel free to email us at:
If you have a general query please contact us on
Close Brothers Premium Finance – 24/7
Telephone Service: 0333 321 8566
Click here to log on or register to use the Close Brothers Premium Finance Online Portal.
You can write to us directing all postal enquiries to:
Customer Services Manager
If you have a complaint about our service or the administration of your policy, please contact us in the first instance by phoning Customer Services on 01733 308235. We will aim to resolve your complaint over the phone within 24 hours.
If your complaint is not resolved to your satisfaction within 24 hours we will send you a written acknowledgement of your complaint together with the next steps we will be taking to resolve it. If you prefer to put your complaint in writing please send it to:
The Customer Experience Manager