Contact Us


You are able to contact iGO4 in a variety of ways that best suit you

Call Us

Get a New Car, Van or Home Insurance Quote 01733 308321
Existing Car, Van and Home Insurance Customers 01733 308235
Call our Renewals Helpline 01733 308320
Make a Car, Van or Home Insurance Claim 0333 241 9566
Motor Windscreen Claim 0800 008 6709

If your policy started or was renewed after 20th December 2016, then use these contact details to manage your instalments:
Close Brothers Premium Finance – 24/7
Telephone Service: 0333 321 8566
Click here to log on or register to use the Close Brothers Premium Finance Online Portal.

If your policy started or was renewed before 20th December 2016, then use these details to manage your instalments:
Creation Finance – Call 0371 376 9247
Click here to log on or register to use the Creation Finance Online Portal.

Please note our trading hours:

Monday to Friday: 8.00am to 8.00pm
Saturday: 9.00am to 5.00pm
Sunday: 10.00am to 4.00pm
Bank Holidays: 10.00am to 4.00pm

If you have a query about your policy or would like to contact us regarding your policy please feel free to email us at customerservice@igo4.com

If you want to send us a copy of your driving licence and proof of no claims discount please use our document upload functionality.

If you have a general query please contact us on info@igo4.com

Alternatively you can write to us directing all postal enquiries to:

Customer Services Manager
iGO4 Limited
iGO4 House
Staniland Way
Peterborough
PE4 6JT

Complaints

If you have a complaint about our service or the administration of your policy, please contact us in the first instance by phoning Customer Services on 01733 308235. We will aim to resolve your complaint over the phone within 24 hours.

If your complaint is not resolved to your satisfaction within 24 hours we will send you a written acknowledgement of your complaint together with the next steps we will be taking to resolve it. If you prefer to put your complaint in writing please send it to:

The Customer Experience Manager
iGO4 Limited
iGO4 House
Staniland Way
Peterborough
PE4 6JT

Email: Complaints@igo4.com