iGO4 Careers
“We are continually looking for experienced, knowledgeable and bright individuals to grow iGO4’s expertise and develop outstanding products and propositions to bring to market” – Tom Cooper – Executive Director
iGO4 is a progressive insurance brand which sits on all of the major price comparison websites, providing a selection of different cover levels via a clear, transparent and easy to use website. We recognise that everyone is looking for something different.
At iGO4 we know that great people make a great company and no matter what our role, our common goal is to be the best at whatever we choose, always keeping the customer – and each other – in mind.
If you’re thinking about taking the next step in your career, then iGO4 could be the place for you.
View our current vacancies
Please download and complete our Application form and submit this with your cv for any of the below listed jobs. You can find the Application form here
Contact Centre Sales and Service Advisor
Department: Contact Centre
Reports To: Contact Centre Supervisor
Job Reference: CCA
Contract Type: Permanent
Working Hours: Hours Available on Friday, Saturday and Sunday
Salary: £15,000 p.a. (pro rata) plus bonus and benefits
Application Closing: Friday 24th February 2012
The Role
- Handle inbound and outbound calls to sell insurance policies and ancillary products.
- Maintain customer accounts by processing policy amendments, documents requests and renewal requests.
- Provide a first class customer experience on every call
- Adhere to call scripts and processes to remain industry compliant
- Achievement of daily/weekly/monthly sales and service targets
- Ensure attention to detail is maintained to achieve 100% accuracy
- Prioritise workloads to allow for ownership of completed customer journey’s
- Undertake general administrative duties
The Person
- Experience of working to targets and deadlines
- Good keyboard skills
- Knowledge of customer service principles and practices
- Target driven
- Excellent communication and listening skills
- A background in the Insurance industry would be advantageous but not essential
- FSA experience would be beneficial
Please include your CV on the email and we will get back to you. Due to large amounts of applications, if we have not contacted you within 1 month of the closing date, then your application was not successful this time.
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Business Services Administrator
Department: Business Services
Reports To: Senior Operations Manager
Job Reference: BSA01
Contract Type: Full-Time, Permanent
Working Hours: 40 Hours per week
Salary: Up to £14,500 p.a. plus bonus and benefits
Application Closing: Friday 24th February 2012
The Role
- Operate within authority limits and meet all FSA compliance requirements.
- To actively partake in regular one to ones with line manager discussing your own progress and development needs.
- Liaise with internal and external customers and contractors when necessary.
- Maintain and issue stationery stock items.
- Perform other duties as assigned by the Senior Operations Manager
- Scan and index incoming customer post / email
- Handle incoming and outgoing mail
- Prepare and fulfil outgoing customer post
- Collect and frank all mail from each department within the organisation
- Ensure the correct documentation is sent to our customers and resolve where this is incorrect.
- Additional administration tasks as and when required.
The Person
- Attention to detail.
- Organisational skills
- Problem solving skills.
- Strong communication skills.
- Proficient in Microsoft Office.
- Self-motivated and able to use own initiative.
- Positive approach to team work but able to work alone when required.
- Able to work well under pressure and keep to deadlines.
- Able to deal diplomatically with people at all levels.
- Excellent interpersonal and relationship building skills (internal and external).
- The personal appetite to develop coupled with the willingness to attend courses which will support the learning.
Please include your CV on the email and we will get back to you. Due to large amounts of applications, if we have not contacted you within 1 month of the closing date, then your application was not successful this time.
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Equal Opportunity and Diversity
iGO4 is committed to achieving a working environment which provides equality of opportunity and a diverse and inclusive culture. This approach is woven into all aspects of our business – the way we interact with each other, our suppliers and our customers.
Nothing of Interest?
If we don’t currently have any vacancies, or what we have is not of interest to you, please feel free to send in your CV together with a covering letter detailing the type of roles you would be interested in and we will contact you should a suitable vacancy arise within the next 6 months.
Please click Submit below to email us your CV
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